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CoolTool, Inc. Announces Appointment of Craig Stevens as CEO

By Elena Ruchko
industry news

CoolTool, Inc. Announces Appointment of Craig Stevens as CEO

San Francisco, CA (June 16, 2021)CoolTool, the leading platform for testing and optimization marketing concepts and assets, today announced the appointment of Craig Stevens as Chief Executive Officer (CEO). This appointment enables CoolTool to accelerate the rollout of new solutions and enter the next phase of the company’s growth.

Prior to joining CoolTool, Craig was Co-Founder and CEO of UBMobile. He led that company’s development and ultimate acquisition by Critical Mix, a Reimagine Holdings company. Before establishing UBMobile, Craig was Managing Director, Americas with Research Now (now Dynata) where he spent 10 years in leadership roles. His tenure at Research Now also included his role as Head of Global Sales & Marketing, during which Research Now established itself as one of the fastest-growing companies in the insights-driven data services industry. Craig is actively involved in many advisory roles and has served on the board of directors of insights industry associations. 

Traditionally, brands have relied mostly on survey methods for testing marketing concepts and assets. This includes testing advertising, new product concepts, packages, shelf testing, and UX research for websites, apps, and other environments.  Survey data, also known as stated or declared feedback (System 2), is useful, but oftentimes provides an incomplete view.  CoolTool’s platform seamlessly and natively incorporates both survey and behavioral (System 1) tools and methods. Combining survey feedback with nonconscious measurement tools, such as eye-tracking, emotion measurement, and implicit responses provides a more complete and accurate view of consumer impact.

“Today, the overwhelming majority of brand marketing budgets are allocated to digital channels”, comments Craig. “Even products that are sold in physical locations are mostly tested online.  Given the speed of the competitive landscape, it’s important that brands have the tools they need to learn, iterate, and launch quickly, as well as leverage both conscious (survey / system 2) and nonconscious (behavioral / system 1) feedback to get a complete view of their consumers.  CoolTool is the leader in this space and I look forward to the journey ahead with an incredibly talented team.”

“We are thrilled to have Craig join CoolTool as the company’s new CEO, allowing me to focus on providing clients with the most valuable and innovative insights solutions.” Dmitry Gaiduk, Co-Founder & Chief Product Officer of CoolTool added.  “His experience leading companies through high-growth cycles, combined with his knowledge of the needs of marketers and researchers, will enable CoolTool to stay client-centered in every aspect of our business.  Delivering unparalleled value to our clients is our primary goal.”